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Disciplinary & Grievance

Disciplinary and grievance management can be very complex and each case has its own individual risks.

Investigating a case of employee misconduct or handling a grievance can be a complex and delicate process. It can also feel quite personal in a small business if you have to investigate a long-term employee over a complaint that has not yet been proven. If the process is not handled sensitively, relationships can be damaged indefinitely.

At Tower HR, we excel in managing these complex cases from beginning to end, ensuring that you are fully protected during the process and after the outcome.

Disciplinary Management

Effective and fair disciplinary management is essential to minimise the risk of tribunal proceedings. The law concerning fair discipline and dismissal can be complex, partly due to the continuous evolution of case law. Tower HR provides a professional and legally compliant disciplinary management service, progressing issues to resolution swiftly and effectively. At Tower HR we have years of experience dealing with disciplinary investigations from minor issues to the most serious and complex issues that require police involvement.

Our disciplinary management service includes:

  • Fact-Finding: Meeting with employers to review the facts and understand the context of the issue.
  • Investigation: Conducting thorough investigations to gather all relevant information.
  • Disciplinary Hearings: If required, chairing disciplinary hearings to ensure fair and unbiased proceedings.
  • Legal Compliance: Ensuring all actions taken are in line with current employment laws and best practices.

If you have an issue with an employee that you think is a possible disciplinary issue, please give us a call and we can help you to clarify the best steps forward…things may not be as bad as you think.

Grievance Management

Grievance management is an essential aspect of maintaining healthy employment relations. While many issues can be quickly resolved through informal discussions and effective management, there are times when a more formal approach is necessary. This is where our expertise can make a significant difference. Tower HR offers a comprehensive grievance management service, ensuring that issues are swiftly examined, professionally explored, and meticulously managed. Our approach prioritises good practice, expert handling, and precise record-keeping to ensure legal compliance and the fastest resolution possible.

Key components of our grievance management service include:

  • Initial Assessment: Conducting a thorough evaluation of the grievance to understand the core issues.
  • Formal Procedures: Implementing formal grievance procedures when informal methods are insufficient.
  • Mediation and Resolution: If necessary, facilitating mediation sessions to resolve disputes amicably and efficiently.
  • Documentation and Compliance: Maintaining detailed records to ensure all actions are compliant with employment law.

Grievances from employees in a small business can feel very personal and management of these internally can be tricky to say the least.ÂBy partnering with us we can deal with these issues from an outside and independent perspective often resulting in the employee feeling that their grievance has been looked into properly, resulting in a happier outcome for all involved.

If you have received a grievance and need advice - call us now on 07740 996 336

Get in touch

Supporting SMEs with all aspects of HR, both online and in person. From everyday queries to complex challenges, we’ve got you covered.

Areas We Cover

North West, Lancashire, Merseyside and Cheshire

© 2025 Tower HR Services.
Website by Sam Heaton.
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